Airbnb photo reviewers keep declining my pictures for a sunset-hike experience

Angela714
Level 8
Monachil, Spain

Airbnb photo reviewers keep declining my pictures for a sunset-hike experience

Since several days I'm now trying to upload some pictures for an experience I'm hosting (as sunset-hike in the mountains), and because the mountains in the background are not 'neat', Airbnb keeps declining them, stating as a reason "Low resolution (e.g. blurriness or graininess)". Well, it's not 'low resolution', it's the normal haze you often see in the mountains and what actually makes these pictures 'scenic'. And i want them like that. They are also 'darker' than your usual, bright sunshine-pics, because what I offer is, well, a sunset hike. And I suspect those 'reviewers' are just told 'bright & neat', and some of them, when they see 'dark & hazy', they kind of automatically click on 'decline'.

 

Here are some of those pictures, for reference (all of them are taken on one of those sunset-hikes with my guests and represent what they get for their money):

 

https://i.imgur.com/Gy03bEf.jpg

https://i.imgur.com/fmH5OJv.jpg

https://i.imgur.com/bwKH0Sz.jpg

https://i.imgur.com/z1tiohQ.jpg

 

What can I do to get these pictures added to my experience? 

Thanks in advance for your help.

 

2 Replies 2
Sarah977
Level 10
Sayulita, Mexico

@Angela714  I seriously doubt that some human is looking at your photos and declining them. It's a computer algorithm that is programmed to do that. In other words, it's just "dumb" technology 🙂 Hosts get those on their listings as well- even if it's meant to be a nightime shot showing the string lights and the gazebo. But when I got those "tips" I found some buttton to click on that made them go away and I just left the photos as is. But since it sounds like yours won't even load, maybe you'll have to contact Airbnb to see if you can find an understanding rep who can help you out with this. If you just think you can't add them because of those warnings, try to anyway.

Hi Sarah977 , thanks a lot. You're probably right that it's just some algorithm 'reviewing' the pics. I'll try to call them  (it's not just warnings, they won't go online but directly into the "declined"-box). Thanks again 🙂