Airbnb refuses to pay money

Андрей40
Level 1
Moscow, Russia

Airbnb refuses to pay money

 for 2 years i worked with airbnb and everything was ok. I had guests, they payd  to me money to the bank account.

Now after my guests was going to leafe i realized thet '" its impossible to use your account, chcange it".  I added 2 new accounts - impossible! Support does not answer what exactly they dont like with my accounts, they says - ask Payoneer. But i have a contract with Airbnb , not with Payoneer. 

Now i found in internet, that many people had the same problems - they have guests for free.... eg https://pikabu.ru/story/airbnb_otkazyivaetsya_vyiplachivat_dengi_6257263

2 Replies 2
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Андрей40 did you try to contact Payoneer since you are using their services? The problem might be with them, it doesn't have to be with Airbnb. Have you tried changing your payout method for anything except Payoneer? 

Андрей40
Level 1
Moscow, Russia

there  provide  2 variants of payment - My bank and Payoner card. I chosed my bank.  Futher more, i have a contract with Airbnb, why i have to solve problem with company, that i have no any relations?  Its partner of Airbnb, not mine. They have to solve this problems, not mi

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