Airbnb's Black Hat UX

Mark641
Level 2
Santa Fe, NM

Airbnb's Black Hat UX

Wanted to point out that Airbnb is engaging in what's referred to as "black hat UX (user experience)" design. There is a near-permanent notification dot on the Messages tab of my hosting dashboard. 

 

This has nothing to do with cookies and it's not a bug. I work at a SaaS company — I'm familiar with both front-end dev and UX/UI design. 

 

Airbnb is intentionally employing unethical design tactics to increase user engagement, and it's fairly annoying.

1 Reply 1
Ricardo85
Level 10
Rio de Janeiro, Brazil

@Mark641 

 

"There is a near-permanent notification dot on the Messages tab of my hosting dashboard. "

 

How does it Work?

 

Ricardo

 

 

 

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