Alteration of reservation

Frederick1
Level 2
Lakewood, CO

Alteration of reservation

Hi. My property has a minimum of 3 nights stay. One guest booked 3 and immediately asked to alter to 2 nights. What happens if I turn it down, do I lose the reservation, does it count as a cancellation? Is the drawback just the risk to make the guest unhappy? Thks.

2 Replies 2
Marzena4
Level 10
Kraków, Poland

Hello @Frederick1. You don't have to agree to alterations. The guest will have to cancel if they want to. Don't worry about it.

// "The only person you can trust is yourself"
Kelly149
Level 10
Austin, TX

@Frederick1 you can alter the reservation to 2 nights without altering the price and see if that works for the guest