@Catherine-Powell
We are having our worst booking rate this year since we started in Sep 2020, despite COVID! We have not 1 booking for the end of our season, September and October 2022 since the new platform.
Here's extra food for your review/product team developers or whomever.
My daughter, a potential new Airbnb Guest, who was willing to set up an account to book us could not find the listing! How pathetic is that. She's known the area for over 20 years.
What really blows me away is that the big marketing campaign last year with all those touchy, feely advertisements promoting hosts and hosting has completely disappeared and Airbnb has gone silent.
With these new changes (May 2022) and Airbnb's reputation of claiming to listen to hosts, but NOT, we are done.
Selling our 23 year cottage and walking away from 2 years of Airbnb. Can't wait for one of our former/repeat guests, 4 interested, to put in an offer!
The heartache, work, the customer service not worth my health. As an introvert, renting in Airbnb gave me a new confidence in myself, it gave me the opportunity to meet usually wonderful guests from all over the world. No more, what a disappointment and shame.