Does anyone out there receive INVOICES from people engaged for house cleaning?
Without going into all the sordid details, suffice it to say that against my instincts I accepted a request from a woman who came across as very arrogant who wanted to stay in our house for a month. I hadn't hosted anyone at all since the COVID outbreak in our region but finally accepted a gentleman with family for the entire month of July, and then this woman - *personal information hidden* - for the month of August.
Well my house was left a mess by this woman, and I'd even checked with here again prior to departure making sure she understood "leave it as you found it" (we don't charge a cleaning fee b/c we expect people to leave the house respectfully, while expecting of course to dust/vaccuum/mop, polish floors/kitchen appliances/bathrooms fixtures etc. following each visit.).
In this instance because of the enormous amount of extra time needed to properly clean. and put the house back in order, I asked to be compensated. Of course the guest refused so I involved AirBnB - Took them 10 days to respond, and now they want an INVOICE!! Unheard of! I have NEVER asked a cleaning persons for an itemization.... and I feel this is so reflective of a posture that also denotes "privilege".
"In case you are sending an invoice we would require the breakdown of the hours spent on cleaning, what was cleaned, the equipment used to remove the smell or to clean, on basis of which our dedicated team validates the document."