Ask for a new photo shooting

Michael524
Level 2
Paris, France

Ask for a new photo shooting

Hi,

 

I already had a airbnb photo shooting but the result if not very good.

 

Can I ask Airbnb to send me another photographer? The pictures were made more than one year ago.

 

Thank you!

4 Replies 4
Linda108
Level 10
La Quinta, CA

@Michael524  Your current pictures clearly reflect your lovely light-filled apartment. It is my understanding that only one free photo session per listing.  Of course you can contract your own photographer and upload new photographs.

Hi Linda,

 

And thank you for your answer. Lots of guests told me that my flat is much more nice than the pictures this is why.

 

Is there a way to get in touch with someone from Airbnb to raise this exception ask?

 

 

Quoting like this @Linda108 is probably better 🙂

 

I don't find a way to contact Airbnb directly. Communities are fine but sometimes we need a real customer service.

Hi @Linda108 you can disregard my last answer because I finally managed to find a way to contact Airbnb.

 

Thank you.