Ask for a new photo shooting

[Michael524]

Hi,

I already had a airbnb photo shooting but the result if not very good.

Can I ask Airbnb to send me another photographer? The pictures were made more than one year ago.

Thank you!

[Linda108]

@Michael524  Your current pictures clearly reflect your lovely light-filled apartment. It is my understanding that only one free photo session per listing.  Of course you can contract your own photographer and upload new photographs.

[Michael524]

Hi Linda,

And thank you for your answer. Lots of guests told me that my flat is much more nice than the pictures this is why.

Is there a way to get in touch with someone from Airbnb to raise this exception ask?

[Michael524]

Quoting like this @Linda108 is probably better 🙂

I don't find a way to contact Airbnb directly. Communities are fine but sometimes we need a real customer service.

[Michael524]

Hi @Linda108 you can disregard my last answer because I finally managed to find a way to contact Airbnb.

Thank you.