At a loss why Airbnb booking or queries emails do not go to my emal inbox.

[Meta4]

A few times I've had to check on my page in order to see if there are mails because I don't receive direct email notifications any longer from Airbnb to my Inbox. How to convey to Airbnb that due to this that I was late in response from 100% reponse rate to 54% with a warning no less and it is out of my control. How to correct this situation so Airbnb know that their emails that did not reach my inbox. Thank you.

[Emiel1]

Hello @Meta4 ,

Did you setup the correct email address in your Airbnb Account ?

Did you also set the notifications correct in your account-settings ?

If the setup is correct, you better contact Airbnb for the problem:

Contact Airbnb - A Community Help Guide [UPDATED]

best regards, Emiel 

[Meta4]

Thank you for responding and I only see it now, Jan 21, 2019. All good now without me having to contact them direct. It seems to be working back to normal again. I receive their direct message on my mobile device which is very important to me.