Automated reviews

Mendel0
Level 1
Johannesburg, Gauteng, South Africa

Automated reviews

 
1 Reply 1
Dave-and-Deb0
Level 10
Edmonton, Canada

Ok @Mendel0, I will guess what your question is.  You will receive an automated review on your listing if you cancel on a guest without extenuating circumstances.  

 

This is what Airbnb states about Automated Reviews:

 

"An automated review will be posted to your listing's profile indicating that you canceled one of your reservations. We encourage you to publicly respond to clarify why you needed to cancel." - Airbnb

 

Here is the link for penalties for a host who cancels on a guest: https://www.airbnb.ca/help/article/990/how-do-the-cancellation-penalties-work

 

And this is what an automated review looks like:

 

cancel.png

 

Did I get the question right @Mendel0?

 

Dave

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host