In the past two months, I've had a small number of very shady reservation requests, mostly local accounts being elusive and cagey about why they wanted to book, often for one night, and asking things like be given the address of the house before booking, would they be alone, could they bring extra people, etc etc
In two cases, these were people who I had a very bad feeling about and wanted to stop them from continuously sending me messages or sending pre-approval requests which I would then decline. I reported the users, but it appears there is no actual way to block them from contacting me again. There used to be a very clearly marked "block user" feature after you reported someone, but it now appears to be gone.
So how can be block suspicious accounts?
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Sorry to see you are facing a few challenges.
If you have reported them they may have been blocked or removed from using the website.
Do you have many details about them?
You should be able to see their photos from other reviews if they have used ABB before, if so take a copy of it and pass a copy to your local Police as perhaps they are known to them, either as individuals or associates and can have a word with them.
It may save another Host and neighbourhood having issues they to don't need.
OMG, you seriously have to call Airbnb now just to block someone? Smh.
After spending 15 mins tracking down their customer service phone number (because they take DAYS to respond to emails)... I am now on hold for at least 30 minutes. How much do you want to bet the phone rep will tell me they'll have to refer this to "a member of their team who can help me better?"