If i have a break in my place I would call the police to check atleast. And will atleast hold some responsibility. I am quite shock to notice that such host exist on Airbnb, as this incident at the same resident can happen again. Further, I actually didnt know no security is provided by host, as I dont think so its possible to hide your bags and suitcase before leaving the house everytime. I fail to understand how does airbnb provides security to its guest then and how does guest know that their valuables are safe the place. And if such incidents happen what is the procedure to help and assit the guest and the host.
Apart from this, if i have a guest whose all the cash, credit card, passport, mobiles and clothes (basically everything) are stolen. I would try to support him and provide him housing for one day at least cause the person has no where to go. Being an international, my brother had no support, no passport, no phone and didnt even have enough money to go to Madrid where the embassy is. In terms of humanity I would atleast feel bad and help the guy out. Or atleast call the police and the travel insurance company to arrange something for the person. One thing i dont understand is what person would not call the police if a robbery take place at his own resident, as usually at Airbnbs host have their own stuff.
I also find service provided by Airbnb unsafe if the host holds no responisibility of the security of his own place and in case like this provides no support the guest is helpless and has to deal with. I am not talking about any compensation here but I would atleast seems to understand how the break in happened and take measure to prevent . Calling no police at the resident raises doubt among me and my family about the security at the place and the intentions of the host.
I am really sorry but after your replies and this experience I think this is the first and last time i will be using Airbnb.
