Can I cancel a reservation because I don´t feel confortable with the visitor?
Hi! I have received a reservation from a person who created his account in Airbnb a couple of days ago ... doesn't have a profile pic nor any more information about himself. And when I asked about his social or professional profiles (like Linkedin or Facebook), he claimed he doesn't have any ... Can I cancel this reservation just because this person does not give me any type of reassurance nor confidence, but without having the penalties from Airbnb?
@Martin1108 Always call Airbnb support and ask CS to cancel the reservation for you. Nobody can guarantee there is no penalty on you after you cancel the reservation..