Can I get the 96.75 back from airbnb which was refunded to guest? I already refunded him.

[Uzma1]

Hi I had already refunded m guest for the unpent nights at my place so can I request the 96.75 that was automatically refunded to him also when he cancelled yesterday?

[Roberta2]

Hi @Uzma1

You need to contact ABB - they handle all payments, so you should not have sent any money yourself.

Once a guest ask to change a booking (adding or reducing nights) Airbnb will handle all money requests or refunds, also taking in consideration their fees.

[Lisa723]

@Uzma1 you can also request your money from the guest via the resolution center, then involve Airbnb if the guest does not agree.