Can a guest chenge the length of their long term stay less than 24 hrs before check-in?

Svetlana208
Level 1
County Dublin, Ireland

Can a guest chenge the length of their long term stay less than 24 hrs before check-in?

Hi everyone,

I have a question about guests changing the length of their long term stay. 
My guest has changed the length of their stay before checking in, exactly less than 24 hrs before checking in.
I understood that for the long term reservations a guest needs my approval to do this, but this change happened without my approval. 

Is it possible for a guest to change the length of their long term stay without my approval in this case? Thank you 🙂

 

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Svetlana208 

The change of a "long term stay" will be applied automatically if the reservation is still more then 30 days and the change was submitted before the reservation has started.

 

How-do-changes-and-cancellations-work-for-longterm-reservations

 

Thank you very much for you help 🙂