Can a guest chenge the length of their long term stay less than 24 hrs before check-in?

in
County Dublin, Ireland
Level 1
140 Views

Hi everyone,

I have a question about guests changing the length of their long term stay. 
My guest has changed the length of their stay before checking in, exactly less than 24 hrs before checking in.
I understood that for the long term reservations a guest needs my approval to do this, but this change happened without my approval. 

Is it possible for a guest to change the length of their long term stay without my approval in this case? Thank you 🙂

 

2 Replies

Re: Can a guest chenge the length of their long term stay less than 24 hrs before check-in?

in
Leeuwarden, The Netherlands
Level 10

@Svetlana208 

The change of a "long term stay" will be applied automatically if the reservation is still more then 30 days and the change was submitted before the reservation has started.

 

How-do-changes-and-cancellations-work-for-longterm-reservations

 

Re: Can a guest chenge the length of their long term stay less than 24 hrs before check-in?

in
County Dublin, Ireland
Level 1

Thank you very much for you help 🙂

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