Can a guest pay for something after they already booked?

Elisa73
Level 2
Breckenridge, CO

Can a guest pay for something after they already booked?

Hi!  I have question.  My listing offers one parking spot.  However, if a guest would like to purchase a 2nd parking spot, they can for $10 a night.  On the listing it says to request this.  That way I would just send the guest a special offer that included the additional fee.  However, if the guest books online and then asks me about the 2nd spot, is there a way to collect payment through airbnb for the additional fee if they have already booked the reservation?  Any help on this would be greatly appreciated!  Thank you!

2 Replies 2
Serafina0
Level 6
Minneapolis, MN

The Resolution Center is the best way to charge for extra services like parking. Unlike Special Offers, there's no service fee to you or the guest. Go to https://www.airbnb.com/resolutions and find the reservation in question, then use the drop down menu. Super easy. They'll get a request for payment, and when they make the payment, you'll get a notification. Payment schedule is a little different than for reservations, but I've never had a problem. (Though I haven't used it yet in 2016.)

Elisa73
Level 2
Breckenridge, CO

Thank you! That is great info!!!!