Can find my new listing when i search

Glenn1 · ‎15-12-2015

Can anyone help. My new listing does not show up. It's for specific dates Dec 29-Jan7. I've listed it, de-listed it, updated everything that made sense...and still it doesn't show up on a search. What am I doing wrong??

Dave-and-Deb0 · ‎15-12-2015

At this point I would call Airbnb directly or reach out to them on Twitter using @airbnbhelp.

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

Sabrina8 · ‎26-12-2015

I had to contact AirBNB about the same thing last week. I created a listing to host back in July, but I got a private short term tenant for four months, so I hid the listing. When my private tenant gave 30 notice to vacate I opened up the listing again. I got nothing. No views, no inquiries...NOTHING. I finally contacted AirBNB and the CSR rep said my listing was not even coming up in a search perameter specific to my rates, area and amenities. That was quite upsetting! My issue was referred to their IT Dept, but I wasn't expecting much because it's the holiday season.

I did start seeing views within a few hours and my first guest arrived last night. I don't yet know if they actually fixed the issue or if the booking was a fluke. We shall see.

Walter1 · ‎05-01-2016

Hi Sabrina - thanks for that post. I'm having the same issues.

How did you get in contact with someone at airbnb? Can you provide a phone number or email address?