Can find my new listing when i search

[Glenn1]

Can anyone help.  My new listing does not show up.  It's for specific dates Dec 29-Jan7. I've listed it, de-listed it, updated everything that made sense...and still it doesn't show up on a search.  What am I doing wrong??

[Dave-and-Deb0]

At this point I would call Airbnb directly or reach out to them on Twitter using @airbnbhelp.

[Sabrina8]

I had to contact AirBNB about the same thing last week.   I created a listing to host back in July, but I got a private short term tenant for four months, so I hid the listing.  When my private tenant gave 30 notice to vacate I opened up the listing again.  I got nothing.  No views, no inquiries...NOTHING.  I finally contacted AirBNB and the CSR rep said my listing was not even coming up in a search perameter specific to my rates, area and amenities.  That was quite upsetting!  My issue was referred to their IT Dept, but I wasn't expecting much because it's the holiday season.  

I did start seeing views within a few hours and my first guest arrived last night.  I don't yet know if they actually fixed the issue or if the booking was a fluke.  We shall see. 

[Walter1]

Hi Sabrina - thanks for that post. I'm having the same issues.

How did you get in contact with someone at airbnb? Can you provide a phone number or email address?