Can't add my cleaner because "This team member has already been invited to a team"

Thomas-and-Ramona0
Level 4
Port Moresby, Papua New Guinea

Can't add my cleaner because "This team member has already been invited to a team"

Hi everyone, I am trying to add my cleaner to our team, but when I put in her email and click invite, it gives an error message: "This team member has already been invited to a team". This is probably because she is on the team of another host and cleans for him. But why should that prevent her from being on our team also? 

 

Based on another conversation thread I found in this page, I deactivated our team and then re-created it but it did the same thing.

 

Does anyone have ideas?

 

Thank you!

Ramona

2 Replies 2
Scott125
Level 3
Florida, United States

Never received an answer? Having same issue.

Thomas-and-Ramona0
Level 4
Port Moresby, Papua New Guinea

No, never received an answer, we have just been doing without this feature.