Can't contact Host

Krisell0
Level 2
Tanauan, Philippines

Can't contact Host

Hi! I received an email from Airbnb that "another Airbnb member either requested to communicate with you via private email or Facebook, or sent a malicious message". After reading the mail, I checked my Airbnb Trips page and my booking is still there but I cant contact the host and I cant view the listing. I booked via Instant booking so my credit card was already charged. No one tried to contact me privately so I'm puzzled what the email is about. What to do? thanks.

2 Replies 2
Marit-Anne0
Level 10
Bergen, Norway

It sounds like the listing you have booked has been taken down.  You would need to contact airbnb and have them sort the issue for you.

Thank you! 😄