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Can't verify my phone number

‎21-01-2019 03:54 AM
Teban0
Level 1
Medellín, Colombia
‎21-01-2019 03:54 AM

Can't verify my phone number

I have been trying, even with 2 different numbers, getting text messages and phone calls to be able to verify my number, but nothing has worked so far.

‎21-01-2019 03:54 AM
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2 Replies 2
‎22-01-2019 01:15 PM
Miloud0
Level 10
Rabat, Morocco
‎22-01-2019 01:15 PM

Salute @Teban0, 

 

If it is possible for you, could you : 

 

Try to uninstall and re-install the app through your device. 

 

Also in your account, try to click on: Your photo/Account settings/See where you could receive message if it is normal as you want.  

 

Thanks, 

Miloud

‎22-01-2019 01:15 PM
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‎23-01-2019 03:19 PM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎23-01-2019 03:19 PM

Hello @Teban0,

 

Welcome to the Community Center. 

 

I was wondering if you've seen Miloud's reply to your question? 

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

‎23-01-2019 03:19 PM
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