Can't view my messages in the inbox

Olivia5
Level 2
Rio de Janeiro, Brazil

Can't view my messages in the inbox

Hello,

 

For some reason, I cannot view my messages. I'm trying to book an apartment, but when I click on a host's response, I get a blank page with only the host's profile picture and name.

 

I've tried Firefox, Opera, and now I'm going to try Safari and Chrome.

 

Thanks,

 

Olivia

 

 

32 Replies 32
Katie
Community Manager
Community Manager
London, United Kingdom

Hi @Audrey659, sorry to hear you are getting this issue. Have you tried the fixes suggested further up this thread at all? 

Michelle2595
Level 1
Lakeville, MA

I am having the same problem 

No message in iPhone Inbox. This happened from March. I can reach guests only through lap top. Any idea how to get back conversation on mobile telephone?

  
WhatsApp Image 2022-04-03 at 4.21.44 PM.jpeg