Cancellation due to closing one of two account I had.

Peter447
Level 2
Highland, UT

Cancellation due to closing one of two account I had.

I had two Airbnb accounts by mistake and I read there is no way to combine the accounts and the only solution is to delete one of them.  I did this but the account I deleted had a reservation linked to it that I wanted to keep.  Now it has been cancelled and I am getting a partial refund and no reservation.  I don't want a refund and I do want the reservation.  How can I get this resolved?

 

Peter K.

1 Reply 1
Elle0
Level 2
Boynton Beach, FL

Call inmediately Airbnb, tell them what happened before the guest goes somewhere else

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