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Cancellation of confirmed reservation

‎15-02-2019 11:36 AM
Lenka31
Level 1
‎15-02-2019 11:36 AM

Cancellation of confirmed reservation

Hello.

A guest would like to cancel a confirmed reservation since their flight was cancelled
How can we resolve the issue?

Kind regards,
Gasper

‎15-02-2019 11:36 AM
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‎15-02-2019 11:44 AM
Helen3
Top Contributor
Bristol, United Kingdom
‎15-02-2019 11:44 AM

If the guest needs to cancel, then they need to cancel and will be refunded in line with your cancellation policy.

‎15-02-2019 11:44 AM
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