Cancellation

Linda739
Level 1
Chennai, India

Cancellation

We have wrongly accepted a guest for 2 nights in the next few days, we would like to cancel their reservation. Is that possible and what would be the best way to approach this.

 

 

2 Replies 2
Kimberly54
Level 10
San Diego, CA

Hi @Linda739,  depending upon your situation, I may or may not be the person to help you, but I'll start with, 'what happened?'

 

Best,

 

Kim
Marzena4
Level 10
Kraków, Poland

By "accepted" you mean that it wasn't Instant Booking reservation, @Linda739? Then you must realise that you might be punished for it. https://www.airbnb.com/help/article/166/how-do-i-cancel-a-reservation-as-a-host

// "The only person you can trust is yourself"