Cancelling an "in progress" reservation - telephone number.

[Susan541]

I need to "call in" to cancel an instant reservation made late last night where the visitor has booked in too many people for the amount of beds I have.  Where can I find the number please?  I am in the UK. 

[Marit-Anne0]

@Susan541

Find the "discuss" tab above and the community help guides.

If you have a moderate cancellation policy, you could also ask your guests to cancel from their end.

[Susan541]

Thank you for your message.  In fact I found a telephone number and called Airbnb.  They said the same as you!  It was up to the person who made the booking to make the cancellation as she caused the problem.  They are going to contact her and have a chat and I have agreed that they refund her money to her.  Thank you so much for responding to my question. 

[Teo734]

Hi! 

Could you please share the phone that you used.

i have an unforeseen damage issue caused by my last guest and I have to cancel tomorrow’s booking 😮 

[Marit-Anne0]

@Teo734 

Find the discuss tab above, then the help tab. Or google airbnb contact number Spain.