I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
A family have left a lovely review for us only its in Chinese. How do I change to English. Also they mistakenly used the word "awful" when they meant "awesome" 😆 Can I correct that to?
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Use google translate and then past the comment into your public response to their review - and make sure you refeearr to the word 'awful' in a lighthearted way..
Use google translate and then past the comment into your public response to their review - and make sure you refeearr to the word 'awful' in a lighthearted way..
There is a "translate to English" tab anyone viewing your listing can use to read the reviews and you can also translate it yourself and post it into your reply.
I think Airbnb might make the "awful" change for you...I seem to remember them doing that for someone in a similar circumstance, "hostile" instead of "hospitality" or something. 😉
Hi Fiona, where is the tab to change the review into english?