Charging for one extra night (arrived day early)

Kassandra20
Level 2
Wanaka, New Zealand

Charging for one extra night (arrived day early)

Hello the guest booked 2-22 July.  He is checking out in the next hour.  They arrived on 1 July and have asked if the extra night (night of 1 July) could be charged to them through Air BnB.  I have tried to modify the booking in reservations, however it won't let me go back and put in a date that has passed.  I cannot extend their stay and charge the extra night at the end as there are new guests arriving today.  Can you tell me how to charge for the night of 1 July please?  Thank you.

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Kassandra20 

- Change the reservation and amend price manually with 1 night stay

https://www.airbnb.com/help/article/50/as-a-host-how-do-i-make-a-change-to-a-confirmed-reservation

 

Or

 

- Ask guest the extra money via resolution centre (option from reservation: sent/receive money)

Best regards,

Emiel