Cleaning Fee was not charged to several guests! Should I let it go or change the reservation?

[Paul830]

Whether my mistake or Airbnb glitch I just discovered that the cleaning fee was not saved in the listing and has not been charged to 6 guests! I have to pay someone to clean so this is an issue. Should I send a charge to guests that are two weeks or more out or let it go? I am so afraid of ruffling the feathers of Airbnb guests but am losing a significant amount of money due to this. It is a new listing and with all the work we have been doing to prepare it may have been overlooked. Has anyone had a similar experience? What would you advise?

Thanks for your input.

Christine 

[David126]

Let it go, they agreed to the deal you posted.

[Sarah977]

Your error. Live and learn. Bad form to try to charge the guests who have already booked now.