Clearing a cancelled reservation to show the dates are available

Tammy11
Level 1
Eugene, OR

Clearing a cancelled reservation to show the dates are available

I used Airbnb's "variable pricing" option, which is in Beta test mode. I had someone inquire about renting for 10 days at $228 per day. I was driving so sent a quick text that I would approve her when I arrived at my destination. During my drive time someone reserved the space for 5 nights at $128 per night. I texted the second guest that someone else was already interested, for a longer period of time. I cancelled the reservation and now that shows as unavailable to rent. How can I show that those dates are still available? There is a big event in town that is a 10-day event. I am afraid people aren't renting because they think the 5 days are taken.

1 Reply 1
Allison2
Level 10
Traverse City, MI

When you say "someone reserved the space"  - do you mean they had a confirmed reservation? Or they sent through a reservation request that you declined?

 

Any time you cancel a *confirmed* reservation, you're backing out on what's essentially a contractual obligation. Airbnb & your would-be guests don't look on that favorably & there are a number of associated penalties - one of which is blocking your calendar for the dates you cancelled.

 

If it was a reservation *request* that you declined, that's a different story. When doing the decline Airbnb suggests "would you like to block these dates", assuming you are declining because your calendar wasn't up to date. I'm not sure the process always works smoothly on mobile. If this is the case, you can get in touch with customer service to open your calendar for those dates.

 

Keep your calendar up to date - set minimum stay requirements for festivals or holidays (and price accordingly!). I wouldn't put too much faith in the new pricing mechanism quite yet. The prices seem all over the board and Airbnb has a vested interest in increasing the volume of bookings, not necessarily what is best for you as a host. In my area the suggested prices are about a third of what I can actually charge.