Client has a confirmation but I dont

Amanda447
Level 2
Carletonville, South Africa

Client has a confirmation but I dont

A client contacted the host to arrange to enter erlier but neither the host or co-host received a notification about this booking.

 

The client has a confirmation message.

 

Where can we see this as it is not on our calender or messages

1 Reply 1
Jeff158
Level 10
Caernarfon, United Kingdom

@Amanda447 if the host has no messages or booking confirmation and its not on the calender, the host has not got a booking.

I think this can happen if the guests payment fails, ask the guest for the booking reference and ring airbnb