Customer support at Airbnb is the worst

Michael113
Level 1
Richland, WA

Customer support at Airbnb is the worst

how do you contact anyone at Airbnb? They have my calendar "blocked" so my guest can't reserve, yet when I view my calendar on the web it is not blocked . . .

12 Replies 12

Hi @Michael113, Google "Airbnb Phone Number"

Andrea9
Level 10
Amsterdam, Netherlands

Hi @Michael113,

For your info, I can only see blocked days all the way through till mid Oct, and then again from Jan 2017 on (didn't check much beyond that).

However, I have no helpful suggestion to this beyond manually freeing them up and refreshing the pages (also any open tab you might be viewing your listing separately on). Test it first on one month to see if it works. If it doesn't try another couple times to be sure.

->  edit listing - calender 

 

Hope it works for you!

Serena1
Level 10
Vatican City, Vatican City

@Michael113

 

 

Germany+49 30 30 80 83 80

United States+1-415-800-5959 / +1-855-424-7262 (toll-free)

Argentina+54 11 53 52 78 88Australia+61 2 8520 3333

Austria+43 72 08 83 800

Brazil+55 21 3958-5800

Chile+56229380777

China+86 10 5904 5310 / 400 890 0309 (shared-cost)

Denmark+45 89 88 20 00

France+33 1 84 88 40 00

Greece+30 211 1989888

Hong Kong+852 5808 8888

Ireland+353 1 697 1831

Israel+972 3 939 9977

Italy+39-06-99366533

Japan+81 3 4580 0999 / +81 800 100 1008 (toll-free)

Mexico+52 55 41 70 43 33

Netherlands+31 20 52 22 333

New Zealand+64 4 4880 888

Norway+47 21 61 16 88

Peru+51 1 7089777

Poland+48 22 30 72 000

Portugal+351 30 880 3888

Puerto Rico+1 787 919-0880

Russia+74954658090
88003017104 (toll-free)

South Korea+82 2 6022 2499 / +82 808 220 230 (toll-free)

Spain+34 91 123 45 67

Sweden+46 844 68 12 34

Switzerland+41 43 50 84 900

United Kingdom+44 203 318 1111

 

Inviato da Cellulare
- Ignorare errori di battitura e correzione automatica. 😉

@Serena1, I hope your post gets so many Thumbs Ups that it permanently remains pinned on the CC HOme page 😄

Serena1
Level 10
Vatican City, Vatican City

@jett

🙂
Inviato da Cellulare
- Ignorare errori di battitura e correzione automatica. 😉
Ed-and-Hugh0
Level 10
Miami, FL

Did you cancel a reservation? The dates can also be blocked due to settings (for example minimum or maximum stay, or pre/post cleaning days, etc.). If you still have issues, report to Airbnb. Just use the Help Center and click on Contact. You'll have to do a bit of clicking but will eventually get to an Urgent button which will open up a window with their phone numbers, or you can fill out a chat or e-mail request with your questions. Their support is pretty good, but you do have to click a few times in the Help Center...not a big deal.

Brittany1
Level 10
Chicago, IL

I've spoken with Airbnb two dozen times. Make sure you are calling the right number.. 1-855-424-7262 is the number I keep in my phone. Sometimes I'm on hold for a while. Also if you are a super host make sure you are using the same number you have registered to your account because your call takes priority.

They will only take calls about exsisting reservations and they have to be emergencies.  I know I had a number for superhosts once that was different and you get to talk to a live person.  I cant even find a place to send and email!

 

And I am calling from my registered phone

 

 

Craig146
Level 1
Cape Town, South Africa

I cant believe you cannot contact anybody at customer support?? Theire stupid possible answers is so wrong. If an emrgency there are no numbers I can find except overseas there should be a support number for every country or at least a live Chat. **bleep** they make enough money

Craig146
Level 1
Cape Town, South Africa

HO do you contact support?????

 

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Craig146,

 

Welcome to the Community Center. 

 

If you go to the first page of this thread, you can see that @Serena1 has shared a whole list with all the telephone numbers for the Airbnb support service. Alternatively, you could try and have a look in the 'How to contact Airbnb' guide which may be helpful for you. 

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