Deleting a listing

[Oriole0]

How do I delete my listing?

[Robin4 · Accepted solution]

@Oriole0

Go to your calendar/edit page and the last item bottom left of screen will be this item which will say 'Listed'

!

Click on this tab and you will have three options....Listed, snoozed, unlisted. 

Clicking the unlisted tab will remove your property from search pages, but your account will remain intact and you can at some future date reactivate your listing.

If you wish to permanently remove your listing from Airbnb go to your profile picture in the top right corner, click and go to account settings. Scroll down to 'settings' and click on 'remove account' ! You can only perform this function if you have no future bookings to honour! Any future reservations have to be relocated or cancelled before you can close your account!

Hope this helps....cheers.....Rob

[Susan-And-Dov0]

This sounds good Rob, but what if I want to stay a member of airbnb to make bookings as a guest? I wouldn't close my listing(s...one is incomplete but was never deleted), but we've moved and I'm afraid the tax people will want to know why I'm still listed.

thank you!

Sisam

[Robin4]

@Susan-And-Dov0

Hi, as I said in my previous post click the de-listed option in that status box. Your account will stay active but your property will not show up in search pages. If you have any fear of taxation enquiries just direct them to your profile which will show your property as de-listed and not show any hosting entries or message stream. They can't argue with that!

Cheers.....Rob

[Yves88]

thankyou so much, have been trying for a bit. its on snooze thanks to your help. :). bonnie

[Sarah642]

Help! I cannot find the page that is being referenced. When I go to my calendar, there is no left-hand settings bar. What exactly are you clicking on to get to that page?

[Floss1]

I am having the same problem. No left hand mennu when viewing the calendar. This is crazy that it is so difficult to delist. We sold our house and the new owners are desparate for me to get rid of it on airbnb but i can't! Help!

[Robin4]

@Floss1 @Sarah642

Sorry for the delay in answering you, being here on this side of the world....while you play, we sleep!!

Hi girls.....How are you trying to access your editing functions, by phone app or by computer?

If you are trying to access via computer your editing functions should automatically display to the left of your calendar!

If they don't go to your calendar via your 'Manage Listings' tab and click on 'Calendar and More'......

If the editing functions, or the 'Availability/ Pricing settings do not display you will need to contact Airbnb and have them fix this issue. There are a few issues associated with this page at the moment because Airbnb are in the process of trialling a new format for this page and this may effect what your page is showing.....

I can't give you any advice as far as the phone app is concerned, I am not as yet using it, but I do know it is a 'cut-down' version of what you computer program will show and editing settings may be displayed differently through the app!

@Sarah642, In the US you will need to contact help through the following numbers....

+1-855-424-7262 / 1-855-4-AIRBNB (toll-free)

@Floss1, and you Floss will need to contact ABB in the UK on......

+44 203 318 1111 or locally 02033181111

I hope this can be of help to girls in soring this out.

Cheers.....Rob

[Annette33]

@Floss1, on the phone app: tap on booking settings on the top, scroll down all the way to management, then status: as the last option there you'll find "permanently deactivate listing". good luck!

[Amy261]

Wow I am the same, I am normally a patient person but this is driving me absolutely crazy how hard is it to delist a property!!!!!!!!!!!!!!!

[Sharon311]

I absolutely hate Airbnb's website. It is completely tiresome and labor intensive. I want to delete mistake listings BUT I do not want to delete my account. There is no answer anywhere. I have three listings that I want to keep and 3 that are mistakes. 

I do not want to delete my account or 3 of the listings. I DO want to delete - NOT UNLIST BUT ABSOLUTELY DELETE THE LISTING - from my account. THIS SHOULD BE POSSIBLE EXCEPT THAT AIRBNB makes everything so **bleep** difficult. 

[Linda15]

Permenantly deleting a listing NOT an account !!! Airbnb ......are you reading this message thread ?

This should be easy to do not complicated or frustrating!

[Linda15]

Finally reached airbnb customer support and clarified "delete" a listing ....not snooze, not deactivate and not remove my account !

Pasted below is the airbnb customer support response for all of the airbnb community to read !

"I really apologize for the inconvenience caused to you. I understand that you want to delete your incomplete and inactive listings permanently and you want to do it on your own. However, I want to inform you that you can only snooze, activate and deactivate your listing. If you want to delete your listing permanently then in this case only an Airbnb representative can do this."

Airbnb can improve this situation by giving all hosts the information = easy and friendly .....less frustration !

[Lizzie]

Hello @Oriole0,

Welcome to the Community Center. 

I am sad to hear you are deleting your account, I hope you will be able to continue hosting in the future. Did @Robin4's great overview help you?

Best of luck with everything. :)

Lizzie

[Linda15]

Lizzie = did you read the message prior to responding ?Please ....as your title says you are an Online community manager ...?