Details not showing name of rental

[Donna610]

I have 4 rental units on airbnb. When a guest makes an inquiry, why can't I see which of the 4 rentals they are inquiring about ? I am using my mobile app but can't find this info in the details?

[Colleen253]

@Donna610 When I look at an Inquiry from within the app, the name of the rental being inquired about is on a banner above the message stream. It’s not like that for you?

[Donna610]

I do see the name of the Park there but I have 4 rentals within the Park, each with their own name. It doesn't show the particular rental that a person is inquiring about.

**[Private conversation removed in line with the Community Center Guidelines]

[Donna610]

The above screenshot shows the name of the park but not the name of the unit.

[Donna610]

[Donna610]

This is a screen shot of my calendar with the 4 unit names.

[Colleen253]

@Donna610Is ‘Shoal Point Panoramic’ what you have set for your internal name on each listing?

[Donna610]

@Colleen253 . Yes.  It is. This is what the listings look like. Thanks for replying. 

[Emilia42]

@Donna610 You need to change the internal name under "Listing Basics"

[Colleen253 · Accepted solution]

@Donna610 Change those internal names to whatever will make each one easily identifiable to you. 

[Donna610]

@Colleen253 , @Emilia42  thanks. This makes sense. I'll give it a try.

[Donna610]

@Colleen253, @Emilia42 

It worked! Thank you!!