Did everything needed to achieve superhost by October, now says will be reviewed in January 2019.

[Marcie-And-Doug0]

Did everything needed to achieve superhost by October, now says will be reviewed in January 2019.   I feel this is an unfair practice, when I see other people’s places with only 9 reviews and not all of them 100%.  What do I do now?  Not try so hard to be accommodating?  Hope I get a negative review to be a superhost?  HELP!

[Vanessa-and-Kurt0 · Accepted solution]

As soon as the current period was over 10/1/18 next period timeline of 1/1/18 shows on everyones progress tab. Your SH award (if you have earned it for period ending 10/1/18) will not show until 14 days after the end of the period in order to allow checkouts through 10/1/18 time to review.

No unfair practice-you are just checking too soon.

I am 100% sure I got SH (7th period in a row), my screen shows the same and I will not get this periods SH award until 10/14/18 either.

Hope that helps.

[Marcie-And-Doug0]

Thank you for your answer....I could not find one anywhere.  Makes me very happy.  I love Airbnb and have shared it with many friends.

[Jamie306]

Me too.  I should have made superhost October 1st, now it says Jan 1st.

[Marcie-And-Doug0]

I hope you were as thrilled as I was at Venessa & Kurts answer.

[Jane235]

I have been a SuperHost for a year now.  Recently received an email from Airbnb saying the quarterly review meant I didn’t reach SuperHost status and would have to wait until January 2019 for the next review. 

My guests in the last three months (12 months too) have mainly given me 5 stars but then occasionally put a 4 stars rating for overall experience even with 5 stars??

I only had one guest who disagreed with the description of my listing and left early. She was very strange and a cross young lady. We all get these guests that you can’t understand how they see things differently to 99% of guests who love my apartment and the area.

I feel Airbnb has done me a great injustice removing this SuperHost status based on data and percentages and not looking into the wonderful reviews and personal messages I receive from guests. Nobody wants to discuss it with me or review my case.

I don’t want to wait till January for the next review. This is our summer busy period and having removed my SuperHost status the bookings have stopped. If we are a community as Airbnb CEO has suggested, then care more for me and listen to what I’m saying. This is my business and interest and now I’m back to basics. 

[Vanessa-and-Kurt0]

Airbnb SH qualifications are clear and measured. With 700k hosts they cant subjectively determine everyones qualifications, nor can they go changing them for just a few hosts. Im sorry you didnt reach it this quarter. Hopefully you are well on your way to SH in January.

[Andrea2718]

I have just had my superhost status removed after a being one for a few years. I have gained so much more experience hosting over the past years, I have updated my property and garden,  I spend more time preparing for guests and hired an extra cleaner along with house keeper. I provide more extras such as flowers, bakes, toiletries etc. So I believe the service and accomodation I now provide is much better than  when I started hosting. Most of my reviews are 5 star. I am disappointed and do think the assessments could do with reviewing. BUT my place is a bargain and I  work very hard especially as I offer one night stays for up to 8 guests. So I have swallowed the bitter pill and accepted that you cannot please everyone! I know I will still get bookings and will plod on as usual, never really knowing what the whim of a review will  result in.