Exactly David - which I couldn't figure out and contacted Airbnb team on multiply occassions.
How come I have either 1star or 5 stars reviews ?
Nothing in between ?
I didn't change from Dr Jekyll and Mr. Hyde overnight
I treat everyone with equal kindness and respect.
But I'm smart enough to stand up for myself and react when someone try to lie to me or humiliate.
Did you expect racist will write in review - I don't like Host nationality ? She shouldn't be the owner of the apartment but cleaner ? And give me clear reason to sue him ?
Do you really think racists are so stupid ?
No. They will make up million othe reasons.
Racism is very sensitive issue and quite difficult to prove.
But I looked up other Host complaints and I found the same issues as mine:
-
‘the guest arrived disgruntled and with prejudices and did not communicate through the trip - avoiding eye contact and other body language which I can deduce had to do with racial prejudice’
- revengful acts of vandalism are commmon thing as well. No one expect to report them from 'non - native speaker' as 1 of my old review says.
No one expect that
I wouldn't know personally myself what was the problem - until I appealed last cancelation and Guest wrote it openly -
“I could continue but don't intend to spend my entire vacation arguing with a crazy Russian lady. I have lost two full days in the city because of all of this **bleep**. LEAVE ME ALONE!!!!!!”
And I'm like Eureka!: There you are - so this is the reason suddenly everything 'is not as described' - most of all my background.
I'm from Poland btw.
Ain't planning to change who I am anytime soon.
Not to mention - because of bad reviews from racists guys, who tried to humiliate me - but in the same time stayed comfortable in my house - and wrote reviews in revenge - I was almost raped by a Host, who wrongly assumed by false review I'm a poor russian cleaner and probably to scared to defend myself.
Not only I am not a cleaner but I am educated enough to figure out this mistakes should never happen, I work in media since many years too.
So I'll be more than happy to share my experience with international press.
Btw David - you didn't look at positive reviews from ladies, but negative from Guys 🙂
Speak for itself. Everyone would believe male in 1st instance - right ? 🙂
Who cares whats ladies have to say. Their word means nothing.
This Airbnb thing is very interesting cultural experience - everyone prejudge.
Based on reviews. Even you.
So let me tell you this - I don't prejudge.
I Host people off all races, nationalities, genders. It doesn't matter for me - what matter is respect toward Host and cleanliness.
I allowed 2 men from Middle East. No offense towards anyone - but women in Middle East are generally consider as less valuable.
Which doesn't these men should bring this attitude to USA. Or I will allow that.
So I have guest who wake me up in the morning and ask rude: where is the coffe. you didn't make ?
I'm in shock. How about : good morning, how are you, do you have coffe ?
i do not react to treating me like a servant because I am a woman and you think I'm russian - without bothering to ask my nationality.
Not only you will not get any coffe - but you will be shown the door instantly.
Would he ask a man the same way ?
No.
He would be nice, polite and leave 5star review for the apartment - not for the person gender or nationality.
So Airbnb reviews system failed in my case.
As as Host I'm required to accept everyone. If I try to figure out - who is this random person from computer screen - I got bad review for 'excessive communication' or 'mourning'
Would man get the same review ? No
So I get racist review for being 'non native speaker' which was pointed as a cause of all problems.
How about if I did Maths & IT courses in London for non - native speakers with excellent results - much better than majority of native speakers ?
Would this guy mention 'non native speaker' ? No
He only mention that because he assumed. I had an issue with this guy when I almost called the police when he tried to force me to enter my house. Review is revenge for contacting Airbnb straight away.
So everyone who read this review assume it's something wrong with me.
Icluding you.
So they prejudge, expect the worse - come to my house with prejudgments and looking for confirmation of their theory.
1 more thing - negative reviews for 2017 are for the house I listed for my friend, not even mine.
Who had some cleaning issues. My current apartment is brand new and immaculate clean.
But it's funny how people - based on old reviews - enter my house and expect dirt everywhere ( because that's what they read ) - and then leave bad review for cleanliness.
I did another experiment as well to check my theory.
I let my american friend to list for me. So no one knew my nationality or how I look until they came. Surprisingly without reading revengful comments suggesting I am a non - native speaker russian cleaner - I got three 5stars reviews in 5 days. No complaints, no problem.
So far Airbnb Team didn't take any action.
To be honest I didn't pay attention to reviews - and missed few from really nice people.
Today 1 lady contacted me - she couldn't book my place because listings are removed.
She didn't leave review before because she simply forgot.
She's willing to email Airbnb to confirm.
So I'll have several positive reviews from lady and 3 nasty from nasty guys.
But there still will be people who skip ladies review - and go trust men opinion only.