Does anyone know how to get an answer from the resolution center?

Luana130
Level 10
State of Bahia, Brazil

Does anyone know how to get an answer from the resolution center?

A guest broke a few things, ignored my request for payment, I took up the issue with the resolution center five days ago, and I haven't got an answer from them. Tried to send airbnb a message about it and they basically sent me a link on what is the resolution center. 

 

Does anyone know how to get a response from them?

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