Does anyone out there ever have trouble trying to send a special offer to guests?

[Mairi5]

Making a special offer. 

Does anyone ever have trouble doing this? I 've been on touch with the support centre with no success !

[Jeff158]

@Mairi5  What sort of problem are you having.

The link below explains when you can't send a special offer.

https://www.airbnb.co.uk/help/article/35/how-do-i-send-a-guest-a-special-offer?q

[Yadira22]

@Mairi5 

Only recently as I think there is a technical bug in their app! But worst case you can call Airbnb and they will fix this on their end! 

Thanks,

Yadira 🙂

[Mairi5]

Thanks Yadira. I've been in contact with Air's support team but the problem hasn't been resolved. Very disappointing.

[Jennifer1421]

@Mairi5The first time I sent a special offer it took me forever to figure out why the pricing was not correct. I eventually twigged to the fact that it shows in USD, then (iirc), the guest's total shows in my currency. If I hadn't been somewhat aware of the exchange rate I'd probably STILL be trying to figure it out.

What is going wrong for you?