Hello,
Our listing has been committed to the Enhanced Cleaning protocol since July last year and sparkle logo has been highlighted on our listing’s page just fine. That’s until a couple of days ago when noticed the Enhanced Cleaning highlight and sparkle logo have disappeared and replaced by “Clean and Tidy.”
I thought it was a data display issue and reached out to AirBnB to fix. However, they’re telling me “enhanced cleaning protocol was already discontinued in Airbnb that's why the highlights on your listing in no longer showing up.”
It sounds like hogwash as the logo continues to be displayed on just about every other listing and I have not seen any article or notification suggesting that Enhanced Cleaning (or the logo highlight) has been discontinued.
I wanted to know what others know or have experienced.