I have the cheapest room in town so I am usually booked. So for me to reduce the stay means to loose money.
I charge between around 12€ per night plus an 11€ cleaning fee.
Imagine that I am booked for 5 days: it would be 12x5+11=71. When someone alters to 1 night, it is recalculated dividing 71/5=14.2, in stead of 23€ (12€per night +11€ cleaning fee for a 1 night booking).
It is even worse, when they cancel afterwards, when cleaning fee is again refunded, being 14.2 - 11=3.2€ benefit for a cancelled reservation and 5 days blocked.
If I change to strict cancellation policy I would still have the alteration problem as there is not such a policy for alterations, and I am afraid of not accepting them as I am a super host and don't want any negative references in order to keep my status.
Any idea on how to deal with it?