Fixing the calendar reflect that the week is available after a guest changes weeks

Marilynn3
Level 2
Milford, Canada

Fixing the calendar reflect that the week is available after a guest changes weeks

I had a guest book 1 week then asked to move it to the following week instead.  We agreed, I did the air bnb change reservations proceedure, the guest sent her confirmation to me through air bnb.  After several days, the week booked initially shows that it is still booked by her and the following week is now greyed out with no guest tied to it.  I want the week that she changed from released on the calendar so that potential guests can see that it is available and book it.  How do I do that?  Air bnb keeps just saying it is pending.......

Frustrated

Thank you in advance for your input,

rbf

1 Reply 1
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Marilynn3 you should contact Airbnb and ask them to fix it. We are just hosts like you and can not help you with this.

Here is how you can contact them

https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highl...