Google maps sends guests to other houses in the street

Google maps sends guests to other houses in the street

Hi guys,

When people use the app Google map after linked through by the Airbnb app it sends the guests to other houses in the street with a different housenumber. It happened several times and its not pleasant for both the people in my neighbourhood as for the guests who experience difficults when checking-in

 

Anybody with the same issue? What to do and how to fix this bug?

 

Kind regards,

 

Lennart

2 Replies 2
Cynthia-and-Chris1
Level 10
Vancouver, WA

I have the same issue - it takes them one street over if they click directly from the map.

 

I put a disclaimer in the Directions sections saying the following:

**NOTE** In order to get the correct directions, please make sure to TYPE IN the address to your phone/GPS instead of clicking from the map. Guests have reported clicking from the map takes them to the wrong location. 

Maria-Lurdes0
Level 10
Union City, NJ

Wow @Lennart3 I thought my last guests were crazy!  They called me from 4 houses away saying that's where Google maps sent them, and I didn't for one second believe that, because my address was correctly listed.  Now I understand what happened!   That's a crappy bug to have, thank you for letting me know about this.