@Anna9908 “What are your thoughts about leaving her a negative review”?
Though I’ve only had a small handful of troublesome guests, I have never shied away from leaving a negative review for them. I feel it’s important. At the very least, you can write ‘X stayed 2 nights” if you must, with appropriate stars, which will still send a message to other hosts to be careful or steer clear. And I always wait until the very last minute to do it, to avoid the trigger. My experience has been though, that troublesome guests usually can’t be bothered to write a review, so if yours hasn’t yet, it’s very likely she isn’t intending to anyway.
Yes the review system needs fixing but ‘it is what it is’. Same with CS. Nothing will change anytime soon. We have no choice but to be savvy and creative in how we navigate the rough waters, by ourselves.