Guest assurance / recourse

Guest assurance / recourse

If, when guest arrives, the room is not available that night or at all, what does one do?

2 Replies 2
Marit-Anne0
Level 10
Bergen, Norway

Find the guest somewhere else and pay for it.

Gerry-And-Rashid0
Level 10
London, United Kingdom

Not clear on how that could happen if you have accepted a booking .... it's the system has doubled booked then contact Airbnb and get them to sort it out.