Guest can't leave a rating

Lorna82
Level 2
Yallingup, Australia

Guest can't leave a rating

I have just opened our Airbnb - so new to hosting.  Our first guest left two day's ago.  He contacted me to let me know that he can't leave a rating as there is an error message saying he is not permitted and does not have access.  Does anyone know why this might be happening?

Many thanks

Lorna

 

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