I am currently having a horrific experience with Airbnb. I ...
Latest reply
I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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Hi!
I had a guest book with me for 2 weeks and checked out after 1 week due to a change in plans. I'd like to give a partial refund as I was able to get my place quickly booked out again. When I go to my message history with the guest on Airbnb, I don't see anything shown (just a blank page without any message history). I'm not able to message them or provide a partial refund. How can I message them and provide a partial refund?
Thanks!
David
You don't give a refund. The guest goes to AirBnB and asks for a refund and AirBnB decides if they get the refund or not, and how much.
Mike
AirBnB Treehouse for Rent
https://www.airbnb.com/rooms/7292887
Hi Mike for the response.
I just found where I can give a partial refund. It's in the resolution center.
Thanks everyone!
David