@Eze1Have you contacted Airbnb and let them know that you have someone checking in in 2 hours from Airbnb and ask them what do they want you to do at this point, as nothing has been addressed. I would also consider taking it to their public social media, rather than sending private messages, if you haven't done that already.
Your listing is so gorgeous: I'm extremely jealous, and it makes me really sad that someone damaged it. I'm in no way blaming you for what happened, but for the future, I would consider a few things so this doesn't happen to you again:
- Add security cameras to the outside of your property so you can see how many people are onsite;
- Add a device like Party Squasher that will tell you if there are too many people in your listing;
- Not sure what you do for screening now, but I would consider turning off instant book and look at your screening procedures.
If you're not using VRBO/Home away yet, I would consider getting on them. You fully control your security deposit if something goes wrong, and with high value, standalone properties, I think that's super important.
Please let us know what happens! What a terrible situation for you.