Guest had made the payment but booking is not made

[Harsh15]

Hi Team,

Guest had made the payment but reservation not made, Please help on this the payment receipt details are given below

Receipt ID: RCTX384AZH,

Regards,

Harsh

[Ana1136]

@Harsh15 we are not Airbnb customer service, this is a community forum and we are all hosts here. For problems with payments and bookings it is best to contact Airbnb directly following the instructions on the link below

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245