Guest lied in the reservation to pay less

[Lucrecia2]

I have had several guests that book a reservation lying about the number of guests in order to pay less.
My house has a fixed price for 6 persons including children. The house has a MAXIMUM of 9 persons on the property day or night . This particular guest paid for 6 guests and brought in 10 without informing me!

In order to get Airbnb to charge her to the adjustment of guests in the reservation I had to change the maximum allowed to 10 .

The problem I have is that tomorrow she might bring more .

What can I do in cases like this!! I do not want that many people in my house that I take a lot of care of it! Can I kick her out ?

[Sandra126]

Yes, you can certainly ask her to leave. I would not have allowed her to stay in the first place, or at least not her excess.

[Helen3]

Has she paid for the extra guests when you asked her to? If so I think BnB would be reluctant to get them to move.

However if it in your house rules that only the number of guests on the booking can stay at your property and they haven't paid I would want them gone as soon as possible

Personally I would have asked the guests to leave as soon as I found out they lied and asked BnB to cancel their booking rather than asking for payment for additonal guests.

If they lie about things like this, I feel the relationship of trust has broken down between host and guest and I wouldn't want them staying in my property.

[Judy45]

I just discovered this morning that my guest let an extra person stay overnight without telling me in advance.  I happened to be outside when two women came up the walkway and my guest (a male) followed.  He said to me "I hope it's okay that I had another person stay.  I was going to call you." I asked "Did they stay overnight?"  He said "yes."  I proceeded to tell him that it is set up for just two...and then I was too nice and didn't mention the additional payment that was due.  I wanted to make sure that I had, in fact, changed my preferences so that extra guests (over 2) pay an additional $10 per night and that he definitely said there would be only two when he booked.  I know that I will not give a good review, but I'm afraid to complain now--with him having one more night to go.  I'm afraid he might trash something or steal something to get his $10 back.  I'm planning on telling him the third person cannot stay an additional night without paying the $20 fee (assuming he didn't know that additional money was required).  I feel that my trust has been violated...I charge a VERy fair price and want to be treated fairly.  Any opinions about my plan?