Guest never arrived,held rooms and declined other booking do I get paid

Guest never arrived,held rooms and declined other booking do I get paid

How do I know if a booking is genuine as I held a room and no one came and I turned down other booking. Does Airbnb pay me 

2 Replies 2
Penelope0
Level 5
Englewood, FL

Did you receive communication from Airbnb with the guest's booking itiniery and what your payout would be? Is it from a verified guest?

Was there communication between you and the guest ? You can call Airbnb for help and info.

 

Ernie0
Level 10
San Francisco, CA

Hi Liam, 

If you look on your dashboard you will see a dropdown menu at the top of the page near the righthand side entitled "host." If you place your cursor over the host tab, the menu will drop down. When you dropdown that menu, you will see an option entitled "your reservations." If you click on this option, it will show you a list of all confirmed bookings. If you do not see the booking in question within that list, you have not yet received a confirmed booking for those dates and that listing is still available. 

Hope that helps!
Ernie Thayer