On Friday I asked a guest about arrival times but received no answer from them.
Sunday was the arrival date - my check in time is 3pm.
On Sunday I waited at home for the guest to arrive. At 4pm I messaged the guest again. The reply was "1pm"(!) - so I said, "this would have been 3 hours ago, had they meant 10pm or even 1am". The reply was that they had made a mistake and thought they were booking for July(!!). At about 9pm this reservation was cancelled by the guest.
On Monday evening (around 9pm) I got the automated email/message from Airbnb asking how XXXX had been as a guest - I assume the guest got a similar message.
I asked Airbnb support how a "no show" could review and rate their stay with me - when such a stay did not take place - surely in such cases neither the guest nor the host should be able to provide a review. (Airbnb know that the guest made a mistake booking and intended to stay in July).
The reply has been that my request is in violation of Review Guidelines.
I work hard on my Superhost status. I don't mind any kind of review when it is based on people who have actually stayed with me.
Any help greatly appreciated.